Privacy Policy

This privacy policy sets out how Axis Sports Massage uses and protects any information that you give Axis Sports Massage when you use this website.

Axis Sports Massage takes your privacy seriously and will only use your personal information to provide the services you have requested from us and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We would encourage you to read the policy carefully and contact us with any questions or concerns about our privacy practices please contact Axis Sports Massage at paula@axissportsmassage.com.

Axis Sports Massage may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25th, 2018.

What personal information we collect

 

  1. Information you directly and voluntarily provide to us.

Website form:– Through this route we may collect the following information:

  • name
  • contact information including phone number and email address

Communications with Axis Sports Massage: If you communicate or correspond with us by email, through mail, via phone or through other forms of communication, we may collect the information you provide as part of those communications.  For example, if you correspond with us through email, we may collect and store the email address you use to send the applicable correspondence and use it to respond to your inquiry; to notify you of other services; or to keep a record of your appointments or feedback.

  1. Information We Automatically Collect from You.

We may automatically collect information about you when you use the website. For example, if you access the website through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information.  If you access the website through a mobile device, we may also be able to identify the location of your mobile device.   You may choose not to share your location details with us by adjusting your mobile device’s location services settings.  For instructions on changing the relevant settings, please contact your service provider or device manufacturer. This information that we automatically collect from you is used to enhance the performance of Axis Sport Massage’s website.

We may automatically collect information from you when you use the website using “cookies”.  Cookies are small amounts of data that are stored within your computer’s Internet browser and that are accessed and recorded by the websites that you visit so that they can recognise the same browser navigating online at a later time.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The cookies are not able to execute code or access other information stored on the computer.

Information that may be collected by cookies when you use the website may include, without limitation:

  • the pages you visit within the Sites;
  • the date and time of your visit to the Sites;
  • the amount of time you spend using the Sites;
  • the Internet Protocol (IP) address used to connect your computer to the Internet; and/or
  • your computer and connection information such as your browser type and version, operating system and platform.

This information is collected to enhance the website performance and end user experience. You can set your browser to reject cookies or to notify you when you are sent a cookie. To learn more about your ability to manage cookies, please consult the privacy features in your browser.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • booking appointments.
  • personalisation of content or user experience
  • administration
  • delivering marketing and events communication

What basis do we have for processing personal data?

Your information will only be processed as ‘necessary’ for the purpose of contract and legitimate interests.

When filling in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by us for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at paula@axissportsmassage.com.

Sharing of personal data

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised data access, disclosure, accidental loss or destruction, we have suitable controls in place to secure the information we collect online.

Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

How long do we keep your personal data for?

We will hold your data for a period of 6 years.  You will have the opportunity to opt out or update or delete data at any point and details are set out in this policy as to how to do that.

Your rights in relation to personal data

As a data subject you have a right to access and control your personal data.

You can request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email paula@axissportsmassage.com. We will respond to your request within one month of receipt of the request.

We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing paula@axissportsmassage.com.

It is your right to lodge an objection to the processing of your personal data if you feel the “ground relating to your particular situation” apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claims.

It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:

(a)  The processing is based on consent or on a contract, and

(b)  The processing is carried out by automated means.

Should you wish for us to completely delete all information that we hold about you for:

Email: paula@axissportsmassage.com

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How to contact us?

You may request details of personal information which we hold about you under GDPR and the Data Protection Act 1998. If you would like a copy of the information held on you, please email us: paula@axissportsmassage.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

E: paula@axissportsmassage.com
T: 07696 886170

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